We hope this notice finds you well. We wanted to inform you about the training documents that were sent out by the Management Trust to your accounts email. These documents will guide you through the process of navigating your homeowner portal. Below, you will find a brief explanation of each document:
1. Welcome Letter - Test Test: This is a test letter that demonstrates where you can find the necessary information to connect your portal account with your preferred login method. Please note that the information in this letter should not be used by owners. Its purpose is solely to showcase where you can access your account details, such as your Name, Account Number, and Registration Key.
2. Text Trusty - Virtual Assistant: This document is often included with the Welcome Letter and provides additional instructions and assistance.
3. Modern Portal - Portal Registration: This document provides a step-by-step guide on how to sign into or sign up for the portal. It will help you create your account and get started with accessing the various features.
4. Modern Portal - The Homeowner Portal: This document covers all the important information about the different sections within the portal. It includes details about the Dashboard, My Contact Info, Billing, My Items, Calendar & Events, and Documents sections.
5. Modern Portal - Homeowner ARC: This document explains how to submit an ARC (Architectural) request through the portal. It provides instructions on the necessary steps to take when making such a request.
We understand the importance of being well-versed in using the homeowner portal, and we believe these training documents will greatly assist you in navigating through it smoothly. We encourage you to review them thoroughly and reach out to us if you have any questions or need further clarification.
Thank you for your attention, and we appreciate your dedication to making Ancala a wonderful community. If you have any further inquiries, please do not hesitate to contact us.